Read more about the utility dispute process. If a dispute cannot be resolved by customer service, customers have the right to initiate an appeals process within 30 days of the initial dispute. Dispute ChargesĬustomers have the right to request an explanation of charges, as well as dispute a bill. Delinquent water, sewer, storm water, and refuse charges may become a lien on your property and subject to collection activity.
Tenants of rental properties facing disconnection should contact customer service for guidance. Prior to disconnection, eligible customers may apply for an installment payment plan to pay off past due balances. When the moratorium ends, customers will receive written notice before water service can be disconnected for non-payment. If you need your water turned back on, please contact Engage Toledo. DisconnectionĪt this time, water service will not be discontinued due to non-payment.
You can also read more information on programs for lowering your bill.
Dropvox billing how to#
If you are experiencing financial hardship, customer service can provide guidance for how to best manage your specific situation. If your payment is returned, you may be charged an additional processing fee, as well as any applicable late fees. A 5% late fee will apply to the whole past due balance if payment is not received. When the moratorium ends, payment must be received in our office by the due date listed on the back of this bill.
A 3% convenience fee will be charged for each transaction.By filling out the form available at the link below, you will be authorizing the City of Morro Bay to withdraw on the 21 st calendar day of each month, the balance of the designated Water/Sewer account.Ĭlick here to enroll in Auto Pay and/or Paperless Billing Pay OnlineĬustomers can make a one-time payment using their credit/debit card by accessing the Morro Bay Payment Portal. Sign up to save paper and stamps and pay your utility bill automatically. If you have trouble understanding your charges or due dates, contact the Bursar. In order to sign up, you will need your account number and the last name or business name as it appears on the bill. Tuition rates and fees are updated annually. Combine this with autopay (see below) and simplify your life, save money, conserve resources, avoid late payments and other associated fees. Sign up to save paper and receive your bill electronically. If you have any questions, please don't hesitate to call.
Dropvox billing update#
Please be sure to update your automatic bill pays with the new address to ease the transition. We are still here to process any payments that come to City Hall. Once we received the approval one billing cycle later they have since. The new remit to address on your bill will be: View customer complaints of Dropbox, Inc., BBB helps resolve disputes with the.
Dropvox billing code#
As you may have read in the insert with our last bill, we are now working with a bank to safely and quickly process your payments. Your transaction ID is a 12-digit alphanumeric code located on the Dropbox line item on your bank or credit card statement.
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